Print »  

Regarding compensations for the losses, incurred by tourists due to the insolvency of the UAB Voyage-Voyage

2015-08-28

On the 25 August the State Department of Tourism under the Ministry of Economy (further referred to as SDT), addressed the Lithuanian branch of the insurance company BTA Insurance Company SE (further referred to as the BTA), demanding to pay the losses incurred by tourists due to the insolvency of the tour operator UAB Voyage-Voyage. 

The activity of the insolvent UAB Voyage-Voyage was insured by BTA for 91 372.70 euros. BTA will pay the entire insurance amount compensating the tourists for the losses incurred regarding the company's UAB Voyage-Voyage inability to fulfil its obligations according to tourism service contracts.

In total the Department has received 95 applications regarding compensation of losses according to 97 tourism service contracts. Considering each individual case the specialists of the SDT contacted tour operators and tourists in order to specify the applications and documents submitted. It was necessary to reaffirm this information in order to make a comprehensive evaluation of the amount to be compensated.

Based on the legal acts, the SDT evaluated the general amount of the losses incurred to all the tourists. Having evaluated the applications, it turned out that the amount of losses experienced by the tourists constitutes 245 887.66 euros. The percentage share of the compensation to be paid for each of the tourists constitutes 37.1603%. In the near future the SDT will e-mail all tourists about the amount of their compensation, based on the documented amount paid for the travel.

The inspection of the calculation of costs and their compliance with the primary documents submitted by the tourists was performed by the SDT. The applications of the tourists were collected in the period between 3 April 2015 and 25 August 2015.

The factual discussion of the issue of the insurance payment falls into the expertise of the insurance company rather than the SDT.  

All the original documents confirming the losses of the tourists will soon be transferred to UAB Valdsita (Architektų str. 1C, Šiauliai, Phone: (+370 41) 500 900; (+370 6) 866 4534)), the bankruptcy administrator of the UAB Voyage-Voyage, and therefore the tourists will not have to address the bankruptcy administrator individually or submit any additional applications.


More information:
+370 706 64971
+370 706 64985



Newsletter subscription
Enter your e-mail:
Please wait Email subscription link was sent to your email. Click the link to activate newsletter subscription. Newsletter is already subscribed to this email address The page does not exsits
Please wait Email subscription link was sent to your email. Click the link to activate newsletter subscription. Newsletter is already subscribed to this email address The page does not exsits